Frequently Asked Questions
Home / FAQ
Frequently Asked Questions
Ready to experience fast and reliable delivery? Book now and let us handle your needs!
What types of deliveries do you handle?
We offer a wide range of delivery services, including same-day delivery, scheduled deliveries, express delivery, document delivery, prescription pick-up, and grocery shopping & delivery. Whatever your delivery needs, Philly Swift Delivery has you covered.
How fast can you deliver?
Our same-day deliveries are made within a few hours, depending on the distance and time of day. For urgent requests, our express delivery service ensures your items are delivered as quickly as possible.
What areas do you service?
We primarily serve Philadelphia and the surrounding areas. You can check our service area on our map, which outlines the zones we cover. If you’re outside our service area, contact us, and we’ll do our best to accommodate your needs.
What happens if I’m not home when the delivery arrives?
If you’re unavailable at the time of delivery, our courier will attempt to contact you. You can also provide specific delivery instructions (e.g., leave the package at the door or with a neighbor) when booking.
What forms of payment do you accept?
We accept all major credit cards, PayPal, and other online payment methods. Payment can be made when you book the service or after the delivery is completed.
Is there a weight or size limit for packages?
For standard deliveries, we accept packages up to a certain weight and size. For larger or heavier items, please contact us, and we’ll provide you with a custom solution.
